Privacy Policy

1. Information We Collect

  • Personal Data: Name, email, billing information

  • Usage Data: Templates accessed, editor actions, download history

  • Technical Data: IP address, browser type, device information

2. How We Use Your Information

  • To provide and maintain our service

  • To process payments and manage subscriptions

  • To communicate with you about your account

  • To improve our templates and services

3. Data Storage

  • Your data is stored on secure servers in the EU

  • Payment processing is handled by PCI-compliant providers

  • Design templates are stored separately for security

4. Data Retention

  • We retain your data while your account is active

  • You can request account deletion at any time

  • Some data may be retained for legal obligations

5. Your Rights

  • Access and download your personal data

  • Correct inaccurate information

  • Delete your account and personal data

  • Object to certain data processing

6. Cookies

We use essential cookies for site functionality and optional cookies for analytics.

7. Third-Party Services

We use trusted third parties for:

  • Payment processing (WooCommerce, PayPal, Stripe)

  • Email communications

  • Analytics (Google Analytics)

8. Contact Us

For privacy concerns, contact: administration@grafidraw.com

9. Changes to Policy

We will notify users of significant changes to this policy.